LEDtemu Privacy Policy
Last Updated: March 13, 2025
Effective Date: March 15, 2025
Data Controller
Company Name: HONGKONG PROSIGN ELECTRONICS LIMITED
Data Protection Officer: GUO Lei
Email: guplei79@gmail.com
Phone: +1 970-742-3919
Website: www.LEDtemu.com
Registered Address: FLAT/RM 1512 15/F LUCKY CENTRE, NO.165-171 WAN CHAI ROAD, WAN CHAI, HONG KONG
1. Information We Collect
1.1 Personal Data
Order Processing: Full name, shipping/billing addresses, phone number, and payment details (processed via PCI-DSS compliant gateways: PayPal, Stripe).
Account Registration: Email address, hashed password, and purchase history.
Customer Service: Email/chat records and RMA requests.
1.2 Technical Data
Device Information: IP address, browser type, OS version.
Geolocation: Country-level data for regional compliance.
Cookies & Tracking: Google Analytics (anonymized), session cookies (see Section 5).
2. Legal Basis & Purpose (GDPR)
| Legal Basis | Processing Activities |
|---|---|
| Contract Performance | Order fulfillment, warranty services |
| Legitimate Interest | Fraud prevention, website analytics |
| Consent | Marketing emails, non-essential cookies |
3. International Data Transfers
EU/EEA: Under GDPR adequacy decisions.
USA: Protected by Standard Contractual Clauses (SCCs).
Other Countries: Partners with GDPR-equivalent safeguards.
4. Your Rights
Access/Portability: Request data in JSON/CSV format.
Rectification: Update inaccuracies via account settings.
Erasure: Delete non-essential data (excludes legal records).
Opt-Out of “Sale”: CCPA-compliant opt-out mechanism (Note: We do not sell data).
5. Cookies & Tracking
Essential Cookies: Session cookies (cart), authentication cookies.
Analytics/Marketing: Google Analytics (_ga), Facebook Pixel (opt-in for EU/UK).
Manage Preferences: [Cookie Settings] in website footer.
6. Data Retention
Orders: 7 years (tax compliance).
Inactive Accounts: Deleted after 3 years.
Marketing Data: Until consent withdrawal.
7. Security Measures
Encryption: AES-256 for stored data, TLS 1.2+ for transmissions.
Access Controls: Role-based employee permissions.
Audits: Annual penetration testing.
8. Third-Party Processors
Payments: PayPal, Stripe.
Logistics: DHL, FedEx (tracking data only).
Cloud Hosting: AWS (EU/US servers), Google Cloud.
9. Policy Updates
Notifications: Website banners + email alerts for account holders.
10. Contact Us
Data Requests (DSAR):
📧 Email: guplei79@gmail.com
📞 Phone: +1 970-742-3919 (Mon-Fri, 9:00-18:00 HKT)
📍 Registered Address: FLAT/RM 1512 15/F LUCKY CENTRE, NO.165-171 WAN CHAI ROAD, WAN CHAI, HONG KONG
Implementation Notes
Trust Seals: Display Norton Secured and BBB Accredited badges.
Age Verification: Implement age gate for products targeting minors.
Multilingual Support: Add “中文” link for Chinese policy version.
This policy complies with GDPR Articles 13-14 and CCPA §999.305. Consult legal counsel for jurisdiction-specific requirements.